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Self-Directed FOREX Become your own fund manager with a new solution to solve your technical issues, and add a new dimension to your trading. It's the way successful traders do it, it's the way professional traders do it, it's the way fund managers do it, it's the only way we personally do it, and it's the way you should do it.
Margin: Margin is 100:1 What Do Other I just got stopped out at FXDD, and IBFX, but hit target with you. I'm sold. Thanks so much. |
BAD ORDER TRACKING If you had a bad order fill, or strange slippage, we can submit a request to track your order back at the liquidity provider. But before we go further, it's important to note that Liquidity Providers almost never issue refunds for bad or missed orders. So please don't ask. Plus, we can't reimburse you either. This is risky business we are all engaged in. That being said, we do like to track down strange happenings, because chances are, it also affected our personal trades (since we are all traders here.) So please use the following form to submit your anomaly so we can analyze it. NOTE: Before submitting this form, be sure your problem is not related to our server maintenance time. Our official server maintenance time is GMT+1 (which will show as 1AM on your platform), and also at 5:42AM server time for optimization. If you are experiencing a problem at these times, please wait a few moments then try again. Generally server maintenance only takes a few moments to complete, but occasionally it takes a little longer. Make sure your issue is more than 30 minutes away from these times. CLICK HERE TO SUBMIT YOUR ANOMALY Tracking orders back to the liquidity provider takes lots of time. We will email you when we have information back. Please don't email us constantly requesting information, we get info back to you as quick as we can. Remember, we are trading too : - ) |
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